Refund policy

We are working on Customer-First Policy. Your satisfaction is our guarantee. We promise a hassle-free return experience because we value your trust and never want to disappoint you.
Honesty is key to our business. If your return is genuine, we guarantee a swift and fair process. Hence, Return Policy is designed by following these simple steps :-

 

• Eligibility: Returns are accepted only for items that are visibly defective or damaged upon receipt and reported within 24 hours of delivery.
• Unboxing Video: To help us provide the best customer support, please record an unboxing video with a 360° view of the package and its contents upon delivery.
• Return Process:
  1. Contact our support team at praharsham.hj@gmail.com within 24 hours of receiving your order or you can send video on whatsapp help desk by clicking on whatsapp logo on website page.
  2. Submit your unboxing video to help us assess the issue and expedite your return.
• Refunds: Refunds will be processed in the original source account used for payment only after we have received and inspected the returned item. The original shipping fee will not be refunded.